A documentary which focuses on the Sears Merchandise mail-order warehouse. The video begins as an informative look at the mail order distribution process and ends as a candid observation of management and labour relations. A plant supervisor narrates and guides the tour along the longest conveyor belt system in America that connects the stages of the mail order trajectory. Employee satisfaction, job efficiency, and labour standardization is conveyed through brief interviews with workers along the belt, culminating in a confrontational dialogue between a black female employee and her white male employer.