Privacy Policy

COLLECTION AND USE OF INFORMATION ACQUIRED USING VUCAVU

Through your interaction with and use of VUCAVU’s (“VUCAVU”, “us”, “our” or “we”) website and/or Platform (“VUCAVU Services”), we may collect Information, which may be information that identifies an individual or relates to an identifiable individual.

VUCAVU collects information when it is connected via a compatible device and/or platform.

By using VUCAVU Services and/or accessing the Websites www.vucavu.com and www.vucavu.ca (“Websites” or “VUCAVU Websites”) you agree that we will retain your Information for the uses mentioned herein and you authorize VUCAVU to disclose your Information to any third-party.

INFORMATION WE COLLECT

Information we may collect may include, but is not limited to, information you voluntarily provide to us, such as when you create an account on our Websites, your server’s IP address and server information, the hardware of the mobile device, computer and/or any computing device or platform you use to access VUCAVU Services, including, but not limited to Central Processing Unit (CPU) type, Random-Access Memory (RAM), operating system, computer model, screen refresh rate and latency, app memory and CPU consumption, graphic processing unit (GPU) type (to complete + precisions) (“collectively, the “Generic Information”).

In addition to the Information indicated above, each time you visit our Websites or servers, VUCAVU may collect some anonymous information, including the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit and your server’s IP address, the content you have watched and/or used, the options you have chosen, and any other information relating to your browsing experience with VUCAVU or its services providers, partners and clients (the “Browsing Information”). We collect this information for statistical purposes to find out how our Website are used and navigated, including the number of hits, the frequency and duration of visit, most popular session times. We may use this information to evaluate and improve our Website and online services performance.

HOW WE USE YOUR INFORMATION

VUCAVU may use your Generic Information and/or Browsing Information (collectively, the “Information”) to:

• Provide you with services and to process and complete any related transaction;
• Monitor and analyze our services usage and trends and to personalize our services.
• Communicate with you concerning our services,
• Research and data analysis purposes;
• Track performance of the server technology.

BILLING INFORMATION

For any order you place on our Websites, you may have to provide us with billing information pertaining to your order. Payments on our Websites are done through a third party payment service called Worldline Canada and are directly transferred to them. We do not collect any credit card information from you on VUCAVU’s servers.

We strongly advise you to read the terms and conditions and privacy policies of Worldline Canada prior to using their services at https://worldline.com/en-ca/home.

DATA SECURITY

We use the safest security standards available to maintain the security of your Information.

However, no Internet transmission, telephone call, or regular mail, can be guaranteed to be fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us using these means of communication.

COLLECTION AND USE OF INFORMATION

VUCAVU will not use your Information for purposes other than those described in the present confidentiality statement without having obtained your prior consent.

VUCAVU, however, reserves the right to disclose the information regarding the users of its Website in the following situations:

• (i) to conform to a law or regulation;
• (ii) to ensure its defense in the event of legal action;
• (iii) to protect its rights or those of the users of its site;
• (vi) if we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites or applications, and/or VUCAVU Services against attacks, or protect the property and safety of VUCAVU, our customers and users, or the public; and
• (v) if we merge with or are acquired by another company, we sell a VUCAVU website, application, plug-in or business unit or all or a substantial portion of our assets are acquired by another company.

In those cases your information will likely be one of the assets transferred.

THIRD PARTY WEBSITES OR SERVICES AND EXTERNAL LINKS

The use of VUCAVU Services may provide links to or the ability to connect with other Websites, services, social networks or applications. Clicking on those links or enabling those connections may allow the third party to collect or share information about you. Those third-party Websites or services are beyond our control.

External links accessible on our Website shall not be considered as recommendations and are placed on the site for informational purposes only. VUCAVU is not responsible for the information contained outside its own Website and cannot offer a guarantee as to the accuracy of this information. The present confidentiality statement does not apply to these sites.

“COOKIES”

VUCAVU reserves the right to use cookies on its site. If you do not want to allow VUCAVU to use cookies when you consult this site, it is possible to deactivate the cookies function on most browsers.

NOTIFICATION OF CHANGES

The Effective Date of this Privacy Policy is set forth below. Please make special note of the Effective Date of this Privacy Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your Information or how we keep your purchases anonymous, you will know because the Effective Date of the Privacy Policy will change. If we are going to use any Information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your Information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information but you may not be able to use our Website or services in the future. By using our Website or services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the privacy policy in effect when the information was obtained from you.

IMPORTANT DISCLOSURES AND PRACTICES

Note about International Users. VUCAVU is located in Canada and VUCAVU Services are provided from Canada. If you are using the site from outside Canada, you should be aware that your information collected on this site may be stored and processed in Canada or any other country in which VUCAVU, or its affiliates, subsidiaries or agents maintain facilities, including hosting services or servers. By providing your information to this site, you are consenting to the transfer of your information outside of your country in accordance with this Privacy Policy and our Terms of Use. You are also consenting to the application of Ontario and Canadian laws in all matters concerning this site.

OTHER TERMS AND CONDITIONS

Your usage of VUCAVU’s Solutions is subject to the Terms of Use.

DISPUTES

If you choose to use our services, any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the laws in the province of Ontario, Canada.

You agree that in case of litigation, you chose that the dispute be resolved by arbitration following the arbitration proceedings set out in section 940 and following of the Code of civil procedure, CQLR c. C-25 and agree to elect domicile in the district of Toronto (ONTARIO) Canada.

CONTACT US IF YOU HAVE QUESTIONS OR SUGGESTIONS

Please send your questions, comments or suggestions to the following address: info@vucavu.com.

Effective Date: September 1, 2015
This version: September 1, 2015

Headquarters Address

VUCAVU - CCDIAM / CCIMAD
c/o CFMDC
1411 - D Dufferin Street 
Toronto, Ontario, M6H 4C7
CANADA